Privacy Policy
Last updated: 29 July 2026
Overview
This Privacy Policy explains how information is collected, used, and protected when you visit this website (drrajuurologist.com), operated on behalf of Dr. Raju R, Consultant Urologist at Genesiss Multi-Speciality Hospital, Bangalore. By using this website, you agree to the practices described here.
Information We Collect
- Information you provide directly — name, phone number, email address, and message content when you use the contact form, appointment request form, or AI Health Assistant.
- Automatically collected information — pages visited, device and browser type, approximate location, and referral source, collected via Google Analytics and Microsoft Clarity — but only after you accept analytics cookies through the cookie consent banner.
How We Use Your Information
- To respond to appointment requests and contact form submissions
- To improve website content, usability, and performance
- To understand which pages and topics visitors find most useful
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies & Analytics
This site uses cookies for essential functionality and, with your consent, for analytics (Google Analytics, Microsoft Clarity). You can decline non-essential cookies at any time via the cookie banner shown on your first visit, or by clearing your browser's cookies for this site.
AI Health Assistant
Messages you send to the AI Health Assistant are processed to generate a response and are not used to provide medical diagnosis or treatment. The assistant provides general health information only — see our Medical Disclaimer for details.
Third-Party Links
This website links to external services including Genesiss Multi-Speciality Hospital's appointment system, WhatsApp, and YouTube. These third parties have their own privacy policies, and we encourage you to review them.
Data Security
We take reasonable technical and organizational measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of personal information you have shared with us by contacting us using the details below.
Contact Us
For privacy-related questions, contact us at 9886777592 or through our contact page.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.